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2025 Salon Success Playbook

The One-Third Transfer System™

The Step-by-Step Handover Plan to Free You Up - While Your Team Steps Up!

Are You Still the Busiest One in the Salon? You’ve got a team, so why are you still the busiest in the building???

You’ve tried handing over clients before—only to end up fixing mistakes, smoothing ruffled feathers, or worse, losing the client altogether.

It’s frustrating. And it’s costing you time, energy, and growth. The problem isn’t your team, it’s that no one ever showed you how to do the handover properly.

That’s what this playbook is for.

In The One-Third Transfer™, I’ll show you the exact system I’ve taught salon, spa, and clinic owners to shift 30% of their client load—without losing sleep, control, or income.

Here’s What We’ll Do:

  Sort your clients: Homing Pigeons, Hand Holders, and Non-Believers.

  Set your team up for success: simple handover plan + soft-skills checklist.

  You will walk away with a clear system—and more space in your week than ever before.

If you’ve got a team, it’s time they stepped up!
This playbook shows you how.

What You’ll Learn

✅ The One-Third Transfer Framework™ – Shift 30% of your clients without drama or drop-offs.
✅ The 3 Client Types – How to manage Homing Pigeons, Hand Holders, and Non-Believers.
✅ Who Goes First – Pick the right services and clients to hand over.
✅ The Soft Skills Checklist – Little things that make a big difference.
✅ The Quality Control Plan – Define “done right” and deliver consistently.
✅ Training Plan – Step-by-step to get your team client-ready.
✅ What to Say (and When) – Prep clients for a smooth transition.
✅ The Buddy System – Build trust across the board.
✅ Handling Pushback – Win clients over or let them go with grace.
✅ Buy Back 10+ Hours a Week – Without hiring or burning out.
✅ Let Go Without Losing Control
✅ Reusable System – Use it every time your business grows.

'I can see my Team growing'

"After completing the playbook, I realized the empowerment and the focus this tool brings to a Salon owner and more importantly their Team. 

Thank you Lisa x"

Annalice G.
Salon Owner and Superstar - VIC


Download My FREE Playbook and Receive These Bonuses:

🎁 The One-Third Transfer Workbook – Printable, practical, ready to roll.
🎁 Client Sorting Cheat Sheet – Know exactly who stays, who goes.
🎁 The Soft Skills Checklist – Invisible but critical for a clean handover.
🎁 Quality Control Template – Set the bar and keep it high.
🎁 Lifetime Access to the Recording – Rewatch anytime, at your pace.

A Note From Lisa...

My Salon Success Playbook is a powerful tool to help you hand over one-third of your clients to your team - without losing control, clients, or your sanity.

It’s the exact system I used in my own salons, and I’ve taught it to my Salon MENTOR clients like Annalice—who now works smarter, not longer.

This is the first step to getting your floor hours down to under 25 per week, so you can focus on a better business and a better you.

The playbook is my gift to you. Use it. Fill it in. Implement it.

And if you ever get stuck, reach out to my team—we’re always here to help.

Bye for now!

Lisa Conway
Author, Speaker & Mentor

Lisa's Bestselling Books - Over 50,000 copies printed and shipped worldwide!

This playbook is based on my experience Coaching Hair and Beauty Business Coaches and Salon Owners - as well as what I teach in my 3 books, all available in Paperback or Audio available online.

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